Q: Is there any warranty?
A: Yes, We provide 18 months warranty on all of our products.
- Guarantee:1:1 replacement if the quality problem is caused by our manufacturing.
- Defective: All of our goods ,we guarantee that our defective rate of black is within 1%.
- Full inspection: Ensure each product is tested before down off production line.
Q: Can you accept sample order?
A: Yes, sample order is acceptable ! Sample can be provided for quality testing. We send sample by courier, usually DHL, Fedex to guarantee prompt delivery. We also can send to your forwarder as your requirement.
Q: Is there oversea or online after sale service?
A: Yes, we have professional engineer teams. Once you provide the testing pages and video, we will respond within 24hours.
Q: What's your delivery time?
A: LCL shipment : within 7 working days; 20GP: 10-14 working days; 40GP/HQ: 2-3 working weeks
Q: What’s your MOQ?
A: Based on different models, the MOQ is different.
Q: Can you do customized brand package?
A: Yes, we can do customized tracking label and design services.
Q: Does your Product have CE & Rohs certificate?
A: Yes, our products pass CE & Rohs. We can also do the certificate according to your request.